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Updating Cloud License Codes to A Newer Version or Product

Updated April 02, 2024


This article applies to:
  • Terrain 3D
  • Terrain Forestry
  • RoadEng Civil
  • RoadEng Forestry
  • Softree Optimal

In order to recognize the license change (new version or updated product), you must return the Licence Code in your current version before activating the license in the newer version.

Step #1 - Return License in Current Version

Note: You must be connected to the internet to activate and return a license.

  • Open any module of the Software 
  • Go to Setup | Licensing | License Manager
  • Press Return License
  • Exit the software

Step #2 - Install Newer Version or Product (V11)

  • Go to Softree Support Updates page
  • Send in your installer request
    (*as of V11, our full installers are no longer publicaly available)
  • Download and install your product installer
  • A shortcut to the new Version 11 icons will be created to your desktop.

Note: If updating a license to another product type, please send a note to your account manager at Softree prior to Step 3, or contact us here.

Step #3 - Activate License

  • Click on any Version 11 module icon to run the software.
  • The “Activate License Management” dialog box should pop up automatically.
  • Select Cloud-based licensing
  • Your activation code should still be displayed
  • Press Activate and Continue