Annual Support Subscription

Make the most of your software.

Softree’s support subscription helps you get the most out of your software--from installation, to starting a project, and more - we're here to help.

Our support subscriptions include:

  • Unlimited email support
  • Unlimited access to phone support (8am-5pm PST)
  • Scheduled access to after hours support (by appointment only)
  • Access to all product upgrades during the subscription term
  • Exclusive access to join Beta tests for new products and features
  • Exclusive access to Terrain Tools Field, our survey note entry app for iPad

Contact Us to Get Enrolled!

What's not included in support subscriptions (but you can purchase it additionally):

  • Training
  • Custom Templates & Custom Template Development

Key Benefits

  • Free upgrades

    Receive free product upgrades. Major versions released every two years. Minor versions updated continually.

  • Unlimited tech support

    Unlimited access to our best-in-class phone and email support.

  • Beta releases

    Early access to new products and features. Beta releases are only available to support subscribers.

  • iPad app

    Exclusive Access to Terrain Tools Field, our field friendly survey note entry application.

  • Quick return on investment

    The cost of two years of support is equivalent to your upgrade costs.

Support Service Disclaimer

Services provided by SOFTREE are limited to training, setting up and conversion of files.They do not include engineering services. The suitability and performance of all work carried out is the responsibility of the LICENSEE.The final design is the responsibility the LICENSEE.

Annual support does not cover standard training. Training can be purchased at an hourly or day rate.