Access Technical Support

Help has arrived.

Using email and internet upload facilities, support staff can investigate problems with your own data sets. Complimentary support for subscription customers. All other support inquiries are subject to a $100/hr pre-paid rate.


Phone Support

Available Monday-Friday 8am-5pm PST
After hours support is available by appointment only.

North America:
866-519-6222 (toll free)

International:
604-519-6222


Email Support

Submit an email support request


Have you tried looking in our knowledge base?

We have hundreds of articles, FAQ’s, tips and videos available.

Visit the Knowledge Base

Top